I’m not sure if you’re like me or not, but “old-school” communications: handwritten thank-you notes and cards of sympathy means so much more in this digital age than they did just 20 years ago. And in this professional, staying in touch with surviving client families through handwritten notes of support can mean even more. As [...]
Read MoreDigital Death: Some Recommendations for You and Your Client Families 0
The “unconference” was phenomenal, and I look forward to continued dialog on this cutting-edge issue. We were all in agreement that a succinct policy needs to be created, and that there is a myriad of loopholes folks can fall through when attempting to inform Internet-based entities of a death. Not to mention the issue of [...]
Read MoreThe May 13th, 2010 Issue of Memorial Business Journal 0
Here’s a complimentary copy of the most recent Memorial Business Journal, from our dear colleague and supporter, Ed Defort. I dearly appreciate the tagline for the publication web site: “The weekly resource for progressive funeral directors, cemeterians and cremationists.” Are you a progressive? I think we all better be, because funeral service is changing, and [...]
Read MoreListen to Kat Reed Discuss “Begin Here” 0
I’m happy to announce that the podcast with Kat Reed, author of Begin Here: Helping Survivors Manage is now available to members, and non-members alike. I honestly want to share this volume with more than just the AWFD membership, because I believe this to be an affordable, and valuable way for funeral home owners and [...]
Read MoreFuneral Service Business Forum: November 17-19, 2010 0
This week I received (as many of you did) an email from Thomas Parmelee, of Kates Boylston; announcing the Fifth Annual Funeral Service Business Forum – scheduled for mid-November, in Las Vegas. I’ve got a copy of the brochure, available here:
Funeral Service Business Forum Brochure
I’m dismayed by the fact that there is only one woman [...]
Part 3 is now available for members! 0
I’ve uploaded Part 3 of my conversation with Lacy Robinson Druen, on dealing with Generational Issues in the Funeral Home…how to engage the strengths of each generation, and resolve differences between them. What a wonderful time we had – there’s lots of “food for thought” within these presentations! This last segment is shorter than the [...]
Read More
